Return Policy

 

Return Policy

 

HALLOWEEN RETURN POLICY

Costumes and Halloween Accessories must be returned within 2 days of receiving your order. Return return policy expires on October 24th,2021.

No returns accepted on Halloween merchandise after October 24th,2021

Qualifying items are returnable/exchangeable within 7 days of receiving order. Items that do not qualify for any return/exchange include, and are not limited to, lingerie, panties, sets that include underwear, adult toys, lubricants.

Customer us responsible for return shipping fees. Items must be in original packaging and in original, unworn condition. We reserve the right to deny returns of these conditions are not met.

Email us at shopplaythings@gmail.com to request a return within 7 days if receiving your order. You will receive an email with a return authorization and instructions for return. 

Most refunds are processed within 48 hours of receiving the return however may take up to 5 days.