Qualifying items are returnable/exchangeable within 7 days of receiving order. Items that do not qualify for any return/exchange include, and are not limited to, lingerie, panties, sets that include underwear, adult toys, lubricants.
Customer us responsible for return shipping fees. Items must be in original packaging and in original, unworn condition. We reserve the right to deny returns of these conditions are not met.
Email us at firstname.lastname@example.org to request a return within 7 days if receiving your order. You will receive an email with a return authorization and instructions for return.
Most refunds are processed within 48 hours of receiving the return however may take up to 10 days.