To Our Customers
We are open from 10AM-10PM on Sun-Thurs and 10AM-11PM Fri-Sat
Face masks are required to shop in-store
Curbside Pickup available every day from 10AM-10PM.
Place your order online and select pickup.
Your order will be ready in 2 hours.
Park in the front of the store and call is at 305-485-8404 with your order#.
Eligibility for curbside pickup depends on the store's inventory and product assortment. If there is an item that is not in stock we will call you to inform you and offer you a similar product.
Local Delivery available to customers within 3 Miles of the store. Same-Day for orders placed by 2PM
Same Day Delivery
To Select areas, we are now offering same-day delivery. Same-day delivery orders are charged a flat delivery fee based on the distance and are delivered same day if ordered by 2:00pm. Orders after 2:00pm will be delivered the following day. Only select items are available for same-day delivery.
$10 for Orders for delivery within 3 miles of the store address (9250 SW 40th st Miami, Fl 33165)
Delivery: Your safety is our priority. For that reason, the delivery person will text you when your package is on its way and place your package at the door, knock on your door or ring your doorbell and then return to their vehicle.
*Free Shipping on orders over $50
We offer free standard shipping on orders over $50 to ship anywhere in the U.S.A
Expect to receive your order within 6-9 days. Please note we use USPS first class mail for this shipping option. USPS is currently delayed due to Covid-19 so please allow an additional 3 days for your order to arrive. You will receive tracking information once the order has been shipped.
Priority Mail shipping 2-4 Days is available for a flat fee if $11.15.
Thank you for your support during these hard times. Stay Safe!
Qualifying items are returnable/exchangeable within 7 days of receiving order. Items that do not qualify for any return/exchange include, and are not limited to, lingerie, panties, sets that include underwear, adult toys, lubricants.
Customer us responsible for return shipping fees. Items must be in original packaging and in original, unworn condition. We reserve the right to deny returns of these conditions are not met.
Email us at firstname.lastname@example.org to request a return within 7 days if receiving your order. You will receive an email with a return authorization and instructions for return.
Most refunds are processed within 48 hours of receiving the return however may take up to 10 days.
Playthings was established in 2004 with the concept of being Miami's #1 one stop shop. We offer a variety of clothing,shoes,apparel, accessories,sexy costumes,and adult novelties. We have in store designers which are dedicated to bringing our customers a unique collection of sexy and stylish pieces. We now offer a full line of Playthings brand costumes proudly made in the U.S.A
We have expanded our collection to reach out to new customers throughout the country using our online store. Our goal is to make your shopping experience as easy as possible.